Pet Cremation Service: Is it my pet ashes?

Singapore: A 16-year old Shih Tzu, Boston passed middle of last month. The owner , Mr Alex Michael Chua decided to called up a pet cremation service, Express Pet Cremation and take up their cremation service for Boston’s final farewell. It cost him $280 and the ashes returned in a porcelain urn the next day. It did not had any pet details on it. They called him up again on 20 July to had them come over to collect the urn. The urn came back later with a black marker handwriting details on it.

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Unhappy with their services, he suddenly felt the size of the urn returned was so much smaller than the dog. He decided to pry it open. He found a pack of grey powdery substance that he felt does not resemble ashes or pet remains. He posted his experience on his Facebook page.

He was contacted by Channel New Asia later and had the ashes tested by forensic group. Based on CNA, they found a mixture of silicate compound commonly found in cement and sand, and hydroxyapatite, a common compound in bones.

When contacted, the owner Mr Patrick Lim dismiss the allegations. A routine check with AVA site did not list any cremation service in the veterinary clinic.

FB Link

Latest update from his FB page indicate a longer list of customers with similar problems.

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Probably it is time for me to dig out the cover of my little urns at home. Mine were from Mobile Pet Cremation Mount Pleasant and Tengoku. Definately smaller urns…

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